Premiere’s customer service is second to none. They’re the best you can get. Our other suppliers might take two or three days to respond sometimes. My Premiere guys are always there when I call, and they’ve got the time and experience to resolve my issues. With Premiere, you get the feeling that they really care about your business. I would 100% recommend Premiere to everyone.
Premiere Concrete Admixtures has always been on the leading edge of product quality and service. Over the years, their personnel has helped us tackle the most technical concrete applications. Their service is what sets them apart. Their professionalism in dealing with the designers, owners, and contractors is unique. They have the ability to bridge the gap between concept and practice, which ensures the best result possible.
In 2007, John Carlo, Inc. of Michigan made the switch to Premiere Concrete Admixtures. The switch was made partly due to Premiere's product variety and commitment to adjust to our changing needs. John Carlo, Inc. has learned first hand that the industry's new approach to concrete mixture compatibility has made admixture flexibility a very important component concrete production. In recent years, we have seen air entrainment dosage rates with some low slump mixes double, and even triple, and Premiere has been able to keep our dosage rates manageable with respect to quality, cost, and productivity. Real time AVA testing shown a quality air system in our slip-form paving mixes and the independent operator of Michigan's AVA commented Premiere's ConAir 260 posted some of the best numbers he had seen in three years of testing. John Carlo, Inc. is convinced that Premiere is positioned to be one of the leaders in this ever-changing industry.
Premiere made themselves available for the meetings & test mix trials. Premiere prepared mix design with input from the contractors; they were always ready to do what we needed to make this job a success. Their knowledge of concrete mixes and admixtures was the key to our company maintaining our quality through out this project. The products from Premiere were cost effective and gave us the wall cream we needed for a smooth slip. Port-Land Systems were very happy with the wall finish and the consistency of the mix. The preparation and planning of all involved turned this into a money making project with a happy customer.